Reference

What You Agree To When You Use smoothbets

These terms set out the rules that govern your account — what you can do, what we require, and how payments through PayPal, Venmo, and Play+ are handled. Access depends on your state's laws, so eligibility varies by location across the United States.

Applies to all account holdersPayPal, Venmo, Play+ coveredState-law eligibility appliesUpdated terms posted hereContact support for questions
Explore the Lobby Read FAQ
smoothbets What You Agree To When You Use smoothbets
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat widget inside your account for direct help with any term, restriction, or account question. Response times vary by queue volume.
Email Support Send a detailed message to our support address for written clarification on any clause, payment rule, or account-closure procedure under these terms.
Account Help Center The Help Center inside your account settings covers common terms questions — identity verification steps, payment rules, and how account holds work.
POLICY INTEGRITY SIGNALS

How We Handle Your Account Data and Security

Your account data is stored with encryption in transit and at rest. We do not sell your personal information to third parties. Identity verification — required before your first PayPal or Venmo withdrawal clears — is handled through a secure document-upload flow inside your account settings, not via email or chat.

Data Retention

We retain your account records for the period required by applicable state law. You can request a summary of your data through the account settings privacy section.

Cookie Policy

Cookies track your session state and payment flow — not your browsing outside smoothbets. You can manage cookie preferences through the settings menu on any device.

Account Security

We use two-factor verification on login and flag unusual activity automatically. If your account is locked, live chat and email support can walk you through the recovery steps.

Requesting Changes

To update personal details — name, address, linked payment method — submit a request through account settings or contact support with valid ID documentation ready.

Common Questions About These Terms

These are the questions we hear most often about how these terms work in practice — covering your rights, payment rules, account changes, and what happens when terms are updated.

Yes. Every payment method linked to your account — including PayPal, Venmo, and Play+ — is covered by these terms. Payment-specific rules are set out in the payments section of your account settings.

Your existing balance is not affected by a terms update. You can withdraw your funds at any time. Continued use of your account after the update date counts as acceptance of the revised terms.

Access depends on your state's laws. smoothbets does not accept accounts from states where online casino or sportsbook activity is prohibited under local law. Eligibility is checked at registration.

Go to account settings and select the account-closure option. Withdraw your remaining wallet balance first — including any Play+ funds — before submitting the request, as balances cannot be transferred after closure.

You can request a copy of your stored account data or ask us to correct inaccurate details. Submit the request through account settings or contact our support team with valid identification ready.

Reach out via live chat or email support with your account details. Suspensions tied to identity verification — such as a pending PayPal withdrawal hold — are typically resolved once the required documents are uploaded.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

Related pages

Infosmoothbets Banking GuideInfoNeon Arcade DeluxeInfoPrivacy Policy

Related pages

smoothbets United States Cape Cod Jackpot Tennis Player Props Golf Same-Game Parlay Guide Register